Billing, Cancellation and Refund Policy
Billing:The customer is responsible for all billing for the account registered in accordance with the terms of their credit card agreement. Invoiced customers are required to pay in advance of the service term provided. The set-up fees and first payment period will be billed upon installation of the circuit by the Local Telephone Carrier. Customer will be billed monthly at the beginning of each payment term and every term thereafter which will become their regular billing date until the account is canceled in writing by the customer (see Cancellation). The start-up fee (if any) is not refundable. The customer may cancel at any time, providing 30-day advance notice, (see Cancellation) but is responsible for the current months billing, any outstanding balance. Any returned billing or late payment will result in a late fee based on the current price schedule or cancellation of the customer's account. All accounts suspended for non-payment are subject to a re-activation fee. At no case refunds will be given for the service provided PRIOR to cancellation notice